WhatsApp Chatbot for Business: A Game-Changer in Customer Communication
The WhatsApp Chatbot for Business is transforming the way companies connect with their customers. By leveraging automation within the world’s most-used messaging app, businesses can streamline support, increase engagement, and stay available around the clock. This article explores what a WhatsApp chatbot is, how it works, and why it’s a vital tool for businesses looking to scale communication effectively. What is a WhatsApp Chatbot for Business? A WhatsApp Chatbot for Business is an automated software tool that interacts with customers through WhatsApp using rule-based logic or artificial intelligence (AI). It can answer questions, guide users, send alerts, collect feedback, and even handle purchases — all without human involvement. These bots are built using the WhatsApp Business API , making them ideal for companies that want to deliver scalable and personalized communication through a platform their audience already uses daily. Why Businesses Are Investing in WhatsApp Chatbots...